About US – disability support services provider in Melbourne

CareMile – Disability Support Services Provider Melbourne VIC

CareMile is a disability support services provider based in Melbourne, Victoria, dedicated to helping individuals with disabilities live their lives to the fullest.

Our team of experienced and compassionate professionals works closely with our clients to provide personalized support that meets their unique needs and goals.

We offer a wide range of disability support services, including Personal Care Assistance, Household Tasks Assistance, Care for Children Service, Support Coordination, Daily Life Assistance, Cleaning & Gardening, Transport Services, Social and Community Participation, and much more.

At CareMile, we are committed to empowering our clients and their families by providing high-quality, person-centered care that fosters independence, wellbeing, and inclusion in the community.

Welcome To CareMile

Our Mission: Exceptional Disability Support Services at CareMile

As one of the leading Service Providers in Melbourne, CareMile is dedicated to providing exceptional disability support services to individuals with disabilities. Our experienced and compassionate team of professionals understands the importance of person-centered care and works closely with our clients and their families to develop customized care plans that meet their unique needs and goals. Whether it’s personal care, domestic assistance, transportation, social support, or respite care, we’re committed to delivering high-quality services that promote independence, dignity, and well-being. At CareMile, we’re proud to be an Provider and to help our clients achieve their full potential and live their best lives.

  • Quality Services & 100% Secure
  • Individual Living Options
  • Supported Independent Living
  • Providing Assistive Technology
  • High Quality Care
  • Great Staff Supported

Testimonials

Hind is very professional with a personal touch and resourceful too. She is very supportive and trustworthy. All her staff are good especially Yesra. They have been looking after my non verbal son very well. Unlike other agencies, Hind goes out of the way to explore new places for these kids. She has always helped us with the support whenever we needed. Thanks Hind and team. Highly recommend their services !!

 

chandeep kaur
This service has made an extremely positive impact on myself and my family. I would personally like to thank all staff members for their care and support through all my needs and would highly recommend this service as they are honest and were always there to turn to anytime I needed.

 

Nariman A

Very reliable, trustworthy family business

George Sabbagh
I highly recommend Caremile as a top-tier Support Coordination provider in Melbourne. Their commitment to assisting participants is truly remarkable. From the start, Caremile demonstrated empathy, professionalism, and a deep understanding of my unique needs. Their knowledgeable team simplified complex processes, ensuring I received tailored support. Caremile’s prompt responsiveness and extensive network of service providers exceeded my expectations. They empowered me to make informed decisions, promoting independence and personal growth. With Caremile, my journey has been truly transformative.
Your Content Goes Here, Georgiana Preda

Frequently Asked Questions

You need to meet the following requirements:

  • Have a permanent and significant disability that affects your ability to take part in everyday activities
  • be aged less than 65 when you first access the scheme
  • be an Australian citizen, a permanent resident or a New Zealand citizen who holds a Protected Special Category Visa
  • live in an area where the is available.

Use  Eligibility Checklist to find out if you can access the and register your interest.

The NDIA (National Disability Insurance Agency) is an independent Commonwealth Government organisation that is implementing and administering the scheme known as (National Disability Insurance Scheme). Essentially what this means is that under the , people with a disability, their families, and carers, will have more support and choice over the services they receive.

If you are self-managed, we will send the invoice to you directly.

If you are plan-managed, we will send the invoice to your plan manager for payment.

If your funding is being managed by the National Disability Insurance Agency, we will arrange to have your invoices paid through the online participant portal.

If you are unsure of the best payment method for your situation, please call us to discuss.

All staff working with us undergo screened and verification to ensure they have the skills they need to support you. At times, because of specialised support needs, staff might need additional care specific training. All staff undergo an annual appraisal of their performance. Ease Care is accredited against the Standards.

You can get in touch with us, to discuss your concerns. We encourage feedback and comments on the services we provide, both positive and negative. Whether a compliment or complaint, your feedback will be treated with confidentiality and sensitivity. Working through concerns helps us to provide the high-quality service you deserve.

Our Handbook provides information about how our services are delivered. To receive a copy call us on 61 434 326 053.

CareMile Values

We believe in treating our customers with respect and dignity. By providing disability services and support, We practice honesty, integrity, and business ethics in everything we do.

We remain answerable and responsible for every disability service and support we provide to every differently abled individuals to all our business undertakings.

Respect is at the core of everything we do and every interaction we do is underpinned by respect with our customers and other stakeholders.

We believe that everybody should be valued and treated the same and given the same opportunity to thrive

Regional or state expansion in the field of  and develop a strong base of key customers; increase the assets and investments of the company to support the development of services and workers; build good reputation in the field of and become a key player in providing disability services and support within the industry.